MSC Mediterranean Shipping Company continues to invest and lead the world container market with ships, an extensive container fleet, intermodal solutions, and dedicated staff supporting its customers. The Company’s evolution as a leading global brand requires consistency across markets, making the standardization of data, processes, and management information increasingly important.

Established in 1998, MSC Technology provides development and technology support for the MSC transportation divisions and is composed of highly accomplished technology professionals. Today, with a team of more than 1,000 professionals, MSC Technology provides some of the most innovative and interactive maritime software solutions available in the industry. With an emphasis on equal employment opportunities and a collaborative approach to growing our expertise and solving complex problems, we are a trusted strategic partner with an exciting journey ahead of us.

The Executive Operations Coordinator is responsible for providing high-level operational, organizational, and coordination support to the Global CIO and the broader CIO Office.

Working within a global and multicultural environment, the role requires a high degree of discretion, independence, organizational maturity, and strong communication skills. The successful candidate will play a key role in supporting the Global CIO's daily priorities, coordinating activities across different locations and time zones, and ensuring effective communication and follow-up with the CIO Office based in Geneva and senior stakeholders across the organization.

Given the international nature of the role, the successful candidate must be comfortable working autonomously and effectively coordinating with stakeholders operating across different time zones.

Key Responsibilities

• Support the Global CIO in daily operational and organizational activities, ensuring effective prioritization and coordination of key business initiatives.
• Manage and optimize the Global CIO's calendar, coordinating schedules, appointments, and priorities across different locations and time zones.
• Organize and coordinate executive meetings, workshops, and leadership sessions, including agendas, logistics, participant management, and preparation of supporting materials.
• Prepare, review, and maintain executive-level presentations, reports, briefing documents, correspondence, and other business materials.
• Act as a key point of contact between the Global CIO, the CIO Office, senior stakeholders, and external partners, ensuring clear and effective communication.
• Monitor decisions, commitments, and action items, proactively following up with relevant stakeholders to ensure timely execution and completion.
• Coordinate domestic and international travel arrangements in collaboration with the Geneva-based CIO Office, including itineraries, logistics, documentation, and expense follow-up.
• Handle sensitive and confidential information with a high degree of discretion, professionalism, and accuracy.
• Work independently to anticipate organizational needs, resolve operational issues, and ensure continuity across the Global CIO's priorities.
• Support effective coordination between the Orlando and Geneva offices, taking into consideration different working hours and time zones.

Qualifications and Experience

• Bachelor's degree in Business Administration, Management, or a related field.
• Required: Minimum 2 years of experience in executive support, business coordination, executive office operations, or a similar role supporting senior leadership.
• Excellent organizational and time-management skills, with the ability to manage multiple priorities and deadlines effectively.
• Strong communication and interpersonal skills, with the confidence and professionalism required to interact with senior executives and stakeholders.
• High level of discretion and sound judgment, particularly when dealing with confidential or sensitive information.
• Strong organizational maturity and ability to work independently, anticipate needs, and take ownership of activities with limited supervision.
• Ability to work effectively in an international environment and coordinate activities across multiple locations and time zones.
• Proficiency in Microsoft Office applications, particularly Outlook, PowerPoint, Excel, and Word.
• Detail-oriented, proactive, reliable, and comfortable working in a fast-paced executive environment.
• Nice to have: Previous experience supporting C-level executives or working within a global corporate organization.

Location & Travel

• Full-time, hybrid position based in Orlando, FL (Florida, USA).
• Candidates MUST be able to reliably commute to the Orlando office on required on-site working days.
• Relocation assistance and visa sponsorship are NOT offered for this position.
• Occasional international travel may be required, particularly during the initial onboarding, training, and alignment period with the Global CIO Office in Geneva, Switzerland, and potentially from time to time thereafter.

Benefits

• 401(k)
• 401(k) matching
• Health, Dental, and Vision insurance
• Employee discounts
• Flexible Spending Account
• Health Savings Account
• Life insurance
• Paid time off
• Parental leave