MSC Mediterranean Shipping Company is a global business engaged in the shipping sector. Present in 155 countries, MSC facilitates international trade between the world’s major economies, and among emerging markets across all continents. Headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organisation driven by the Aponte family. Today, we continue to focus on caring for customers, employees and the environment.

From a one-vessel operation to a globally respected business we have an unfaltering commitment to people that have passion, creativity and willing to make a change.

MSC Technology Italy is the first division located in the national territory, complementing existing offices in Geneva (the Group's headquarters), Warren (New Jersey, USA), and Chennai (India).

MSC Technology embodies Passion and a commitment to Continuous Evolution, strongly believing in Equal Opportunities and Caring for its People—ultimately fostering a sense of Family within the Company.

With over 3,000 employees, our Technology Department plays a pivotal role in driving business growth and elevating the quality standards across our functional lines.

Working within an international office and engaging in cross-country collaboration offers the opportunity to connect with individuals boasting diverse technical skills, backgrounds, cultures, and professional experiences. International travel not only enriches your understanding of business and languages within the ICT realm but also provides avenues for personal and professional growth.

In 2020, MSC Technology Italy was established as a technological division of MSC with the goal of creating a Center of Excellence to support the MSC Group's business.

Do you recognize yourself? Then come work with us and be part of MSC’s family!

We are looking for an Application Support & Asset Manager to join our pool of experts, reporting and interacting directly to the product manager.

The successful candidate will be responsible for managing and optimizing our stock and hardware assets to ensure efficient operations and support the organization's goals.

He/she will be supported by several communities of practice that will provide help when needed. Together with the team of analysts, and developers he/she will ensure the operation and improvement of the process flows which are key for the business of the different entities belonging to the MSC-Group.

Key Responsibilities

• Inventory Management: This involves maintaining an accurate and up-to-date inventory of all stock and hardware assets. The asset manager ensures that all items are properly documented, categorized, and tracked throughout their lifecycle
• Maintenance and Repairs: Regular maintenance and timely repairs are crucial to ensure the longevity and optimal performance of hardware assets. The asset manager schedules and oversees maintenance activities, coordinates with service providers, and ensures that all repairs are documented
• Asset Tracking and Monitoring: Utilizing asset management systems to track the location, status, and usage of hardware assets. This helps in preventing loss, theft, and unauthorized use of assets
• Asset Tracking and Monitoring: Utilizing asset management systems to track the location, status, and usage of hardware assets. This helps in preventing loss, theft, and unauthorized use of assets
• Disposal and Replacement: When assets reach the end of their useful life, the asset manager is responsible for their proper disposal or replacement. This includes following environmental regulations and company policies for asset disposal
• Risk Management: Identifying potential risks associated with stock and hardware assets, such as obsolescence, damage, or security vulnerabilities, and implementing strategies to mitigate these risks
• Reporting and Documentation: Preparing detailed reports on asset status, maintenance activities, and inventory levels. This information is used for decision-making and ensuring compliance with regulatory requirements
• Functional support activities for the different applications used by the business
• Daily support via Service Now
• Handle incidents with the necessary priority
• Discuss with stakeholders within IT
• Perform root cause analysis and report for change or improvement if needed
• Participate in a stand-by-system to guarantee the operational stability of the business

Qualifications and Experience

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field
• Proven experience in asset management, inventory management, or a similar role
• Strong organizational and analytical skills
• Excellent communication and negotiation skills
• Proficiency in asset management software and tools
• Ability to work independently and as part of a team
• Analytical thinking skills
• Problem solver, keen eye for detail
• Good insight; can make the distinction between main and subsidiary issues
  
• Customer focused & result driven
• Fluency in English, both written and spoken
• Following characteristics describe you perfectly: professional, motivated, assertive, proactive and eager to learn
• You can create and maintain clear and accurate documentation, you are always ready to share knowledge and best practices with your colleagues
• You don’t compromise where it concerns quality
• Pro-active, change-minded, focused
• You are a real team-player, self-motivated with high personal working standards
• Flexible

What we offer

We offer a range of benefits including new Learning opportunities, a comprehensive Welfare System, Life and Health Insurance, Modern Workstation and Discounts within the MSC group.

Moreover, MSC Technology Italy fosters a culture of innovation and wellbeing by simultaneously pursuing various initiatives. These include Meetups, Technical and General Events such as Gaming Tournaments, Company Charity Initiatives and a Sustainability program designed to benefit all employees.

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.