London College of Contemporary Music (LCCM) is a specialist music school in Central London, that teaches degrees in music performance, music production and music business. Founded by passionate musicians, LCCM offers cutting-edge undergraduate and postgraduate degrees in music.

Its iconic campus, The Music Box, is equipped with industry-leading facilities and technology, providing an inspiring environment for creative exploration. LCCM is the highest-ranked provider of music performance and music business degrees in the UK for student satisfaction (NSS 2019-2022).

As Student Success Tutor Manager you will be responsible for designing, delivering, and evaluating student support strategies, ensuring that the service remains responsive to student needs. The role would require someone to lead a team of Student Success Tutors to ensure students receive personalised academic coaching and support throughout their educational journey.

This role is critical in fostering an environment where students are empowered to achieve their academic potential, overcome barriers to learning, and enhance their engagement, retention, and success.

A key focus will be on early intervention to identify at-risk students and proactively provide targeted support. The role also involves collaborating with academic departments, student support services, and administrative teams to create a holistic approach to student success.

This position requires strong leadership skills, an understanding of student engagement strategies, and a data-driven approach to improving student outcomes.

Essential :

• A degree in a relevant field (Education, Psychology, Student Support, or a related discipline).
• A PGCE or equivalent teaching qualification (or willingness to work towards one).
• Experience in academic support, mentoring, or student success coaching within higher education.
• Proven track record of leading and managing a team, ensuring high performance and professional development.
• Proven ability to develop, implement, and evaluate student support services in an educational setting.
• Strong leadership and team management skills, with experience in staff development and training.
• Strong data analysis and reporting skills, with the ability to use insights to drive decision-making.

Desirable :

• A Master’s degree in a relevant subject.
• Qualifications in coaching, mentoring, or academic advising.
• Knowledge of awarding body regulations and compliance requirements.
• Strong knowledge of OFS regulatory frameworks
• Background in educational psychology, counselling, or coaching.

Why Join LCCM?

• Work in a vibrant and creative environment in the heart of London.
• Be part of a team that values innovation in education.
• Engage with a diverse student body and contribute to their future success.
• Enjoy opportunities for professional growth and development.

What we offer our Colleagues:

• 20 days annual leave
• Pension 5% personal contribution & 3% Company contribution
• Season Ticket Loan (T&C's apply)
• Vision Express Eye Care Vouchers
• Training & Development opportunities (T&C's apply)
• Staff Discount Scheme – via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics etc
• Employee Assistance Programme.
• Refer a friend scheme for staff members (T&Cs apply).
• Social events on campus and through GUS Social Committee "GOSH - GUS on Staff Happiness".

To apply,

It’s quick and easy to apply for a role at LCCM. Just click on the apply button above. All you’ll need is an up-to-date CV outlining your interest in the role and how you meet the role’s criteria.

Please note: Candidates must have the right to work in the UK. Only applicants shortlisted for interview will be contacted. We do not offer visa sponsorships.

We acknowledge receipt of your CV for a position at LCCM and sincerely appreciate your interest in our company. We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success.

LCCM is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief

At LCCM, we anticipate that we will retain your data as part of the recruitment process for no longer than is necessary for the purpose for which it has been collected unless we have sought your consent to keep your data on file for future job vacancies.